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easypaisa Launches In-App Chatbot ‘ello’ to Redefine Customer Experience for Millions

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easypaisa digital bank has unveiled its AI-powered in-app chatbot, “ello,” marking a major step forward in its commitment to delivering smarter, faster, and more accessible financial services to millions of Pakistanis.

The launch of ello reflects easypaisa’s continued investment in artificial intelligence to enhance customer experience and drive greater financial inclusion. Designed to provide instant support and seamless self-service, ello brings banking convenience directly into customers’ hands, right within the easypaisa app.

Activating ello is simple and intuitive: customers log in to their easypaisa app and gently shake their phone. The friendly chatbot instantly appears, ready to assist.

Through ello, easypaisa users can access a wide range of services, including:

  • Product Knowledge Hub: unified center for product information, the product aims to enhance customer knowledge on different products within easypaisa.
  • Help center & Use case Redirection: enables intuitive, human-like interactions to guide users across journeys and simplify feature access.

By combining conversational AI with essential banking services, ello reduces wait times, empowers customers with greater control, and ensures secure, round-the-clock support.

Farhan Hassan, Chief Digital Officer, easypaisa digital bank, said, “At easypaisa, our mission is to make digital financial services simple, accessible, and inclusive for every Pakistani. The launch of ello helps us deploy AI within our operations to deliver instant support, streamlining everyday digital banking, and enhancing the overall customer experience at scale.”

The ello chatbot was built and launched for easypaisa’s users via the Ant International GenAI Cockpit, an AI-as-a-Service platform for fintechs that helps businesses build generative AI-driven agentic applications, backed by Ant International’s deep domain excellence in financial services.

Jiang-Ming Yang, Chief Innovation Officer, Ant International, commented, “Empowering businesses of all sizes to undertake AI transformation, accessing our deep industry know-how and advanced AI capabilities through our AI-as-a-Service platform, is a core pillar of Ant International’s AI strategy. The launch of ello marks a critical first step as we support easypaisa’s journey to enhance their business operations with AI, and we look forward to supporting our partners in delivering more innovative, inclusive financial services to users everywhere.”

With millions relying on easypaisa for their daily financial needs, the introduction of ello reinforces the bank’s position at the forefront of digital innovation, setting new benchmarks for customer engagement and service excellence in Pakistan’s financial ecosystem. Moving forward, ello will also serve as a financial assistant enabling easypaisa users with AI powered customer service support as and when required.

With a customer base representing one in every five Pakistanis, a 31% female user base, and over 4.5 billion transactions processed in 2025, valued at more than PKR 15 trillion, approximately 13% of Pakistan’s GDP, easypaisa digital bank continues to set new benchmarks in digital banking and financial empowerment across Pakistan.





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BondClip Is A Stylish New Mouse Designed For Content Creators On The Move

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The BondClip is a new wireless mouse with a unique G-shape and is fashioned to complement the stylish design that Apple has popularized with its MacBook laptops.



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Meet The Innovative American Women Who Helped Build The Internet

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These trailblazing women on our ranking of America’s 250 Greatest Innovators helped get the world connected.



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Samsung Galaxy S26 Ultra Design, Specs and Pricing Leak

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Samsung has officially confirmed that the Galaxy S26 series will launch on February 25.

The company has opened pre-reservations, offering a $30 or €30 discount to users who sign up for an email notification. This is part of a promotional campaign ahead of the official unveiling.

While Samsung has not confirmed specifications, numerous consistent leaks outline what to expect, particularly from the Galaxy S26 Ultra.

Privacy Display and 10-Bit Panel Expected on Ultra

One of the most discussed rumored features is a per-pixel privacy display for the S26 Ultra. Unlike traditional laptop privacy screens that restrict visibility across the entire panel, this implementation would allow selective popups to be made private.

For example, unlock codes received via text could be made difficult to view from side angles. One UI 8.5 is expected to include smart controls that enable or disable the feature automatically depending on location, such as activating it outside the home.

The S26 Ultra is also expected to feature a 10-bit panel, replacing the 8-bit panels used in previous Samsung flagships. The display is said to measure 6.9 inches with 1440p+ resolution and adaptive 1-120Hz LTPO refresh rate.

A new high-strength Gorilla Glass variant, likely an updated Gorilla Glass Armor with anti-reflection treatment, is also rumored.

Magnetic Charging Without Built-In Magnets

Samsung is expected to support the Qi2 Magnetic Profile standard. However, magnets will not be built into the phone itself.

Users will need compatible magnetic cases to attach wireless chargers or accessories such as car mounts.

  • Charging Upgrades: 60W Wired, 25W Wireless
  • The Galaxy S26 Ultra is rumored to increase wired charging to 60W, up from 45W.
  • Early test units reportedly reached 75% charge in 30 minutes, compared to 72% on the S25 Ultra.
  • Wireless charging is expected to increase from 15W to 25W.

Samsung has already released a 60W charger (model EP-T6010NBEGWW), supporting USB-PD and PPS standards. A new magnetic power bank (model EB-U2500) is also expected, priced around €60 in Europe, featuring a kickstand and 15W wireless output.

Battery Remains at 5,000mAh

Despite charging upgrades, the S26 Ultra is expected to retain a 5,000mAh battery, the same capacity used since the Galaxy S20 Ultra.

Rumors of a 5,200mAh variant have circulated, though even that increase would be minimal compared to competitors adopting silicon-carbon battery technology.

Snapdragon 8 Elite Gen 5 Across All Ultra Models

The Galaxy S26 Ultra is expected to use the Snapdragon 8 Elite Gen 5 globally. Earlier speculation about Exynos variants in Korea appears to have been dismissed by benchmark listings. The S26 and S26+ are still expected to use Exynos 2600 in some regions.

Memory options are expected to include 12GB RAM standard, with a 16GB option, and storage tiers of 256GB, 512GB, and 1TB.

Camera Tweaks Rather Than Overhaul

The S26 Ultra is expected to include:

  • 200MP main camera (rumored f/1.4 aperture)
  • 50MP 5x periscope (f/2.8, 1/2.52″)
  • 50MP ultrawide (f/1.9, 1/2.5″)
  • 10MP 3x telephoto (smaller 1/3.94″ sensor compared to previous model)

Lenses are said to feature improved anti-flare coating.

There were rumors of a return to variable aperture, last seen on the Galaxy S9 and S10, though confirmation is unclear.

Possible Linux Terminal Support

The Galaxy S26 Ultra may include a full Linux terminal via Android Virtualization Framework (AVF).

Snapdragon chips historically lacked AVF support, so it remains unclear how Samsung would enable this feature if confirmed.

AI Focus and Bixby Upgrades

Samsung is teasing “something smarter” for the S26 launch.

The S26 series is expected to feature a more advanced version of Bixby with agentic AI capabilities, allowing it to interact with third-party apps such as HERE Maps, Uber, and The Weather Channel to perform tasks on behalf of users.

Design Changes

The S26 Ultra is expected to be slightly thinner and lighter at 7.9mm and 214g (down from 8.2mm and 218g).

A small raised area around the camera lenses is expected. Color options reportedly include Black, White, Silver Shadow, Sky Blue, Cobalt Violet, and Pink Gold. The S Pen will continue to be included, with no reported feature removals or additions.

Expected Pricing

The base 12GB/256GB Galaxy S26 Ultra is expected to be the same as the S25 Ultra. Higher storage tiers may see small price increases.

Samsung is expected to offer standard pre-order incentives such as storage upgrades and trade-in bonuses.

Full Rumored Specifications – Galaxy S26 Ultra

Category Specification
Display 6.9-inch Dynamic AMOLED 2X
Resolution: 3120 × 1440 pixels (1440p+)
Refresh Rate: 1–120Hz (LTPO)
Color Depth: 10-bit panel
Protection: Corning Gorilla Armor 2 (high-strength glass)
Software One UI 8.5
Android 16
Chipset Qualcomm Snapdragon 8 Elite Gen 5
Octa-Core CPU: 2× 4.74 GHz Oryon V3 Phoenix L + 6× 3.62 GHz Oryon V3 Phoenix M
Memory & Storage 12GB / 16GB RAM
256GB / 512GB / 1TB Storage
Rear Cameras 200MP main, f/1.4, 24mm, 1/1.3″, 0.6µm, Multidirectional PDAF, OIS
50MP periscope telephoto, f/2.8, 111mm, 1/2.52″, 5× optical zoom, PDAF, OIS
50MP ultrawide, f/1.9, 120°, 1/2.5″, Dual-Pixel PDAF
10MP telephoto, 1/3.94″, 3× optical zoom, PDAF, OIS
Video: 8K@24/30fps, 4K@30/60fps, 1080p@30/60/120/240fps
HDR10+, 10-bit HDR, Stereo sound, Gyro-EIS
Front Camera 12MP wide, f/2.2, 26mm
4K@30/60fps, 1080p@30fps
Battery 5,000mAh Li-ion
60W wired charging
25W wireless charging
Connectivity 5G
Wi-Fi 7 (be)
Bluetooth 5.4
NFC
USB-C
Dual SIM (Nano/Nano/eSIM)
Navigation / Satellite GLONASS, GPS, Galileo, QZSS, BDS
Sensors Gyroscope
E-compass
Accelerometer
Barometer
Fingerprint Sensor
Proximity Sensor
Dimensions 163.6 × 78.1 × 7.9 mm
Weight 214g
Colors Black
White
Silver Shadow
Sky Blue
Cobalt Violet
Pink Gold
Starting Price (Expected) From €1,470





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